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Frequently Asked Questions

Q: I am using the single-click mode to open folders. Can I take advantage of using KO Approach?
A: Yes, you can. Simply place your mouse cursor over a folder and wait for a few moments leaving the pointer inactive. The menu will appear shortly.
Q: I am trying to click a folder and drag it somewhere but the menus prevent me from being able to do so.
A: The Initial Menu Delay is probably set to a very small value. Try increasing this value to allow yourself more time for grabbing the folder.
Q: I click a folder and wait long enough, but no menu appears. What's wrong?
A: Make sure that Folder Menus option is enabled. The checkbox control for this option is located on the General Tab.
Q: I am a non-English-speaking user. Is Approach available in my native language?
A: Since version 0.3 Approach can be localized into most common languages. Please refer to our DEVELOPER section for additional details.
Q: I am a software developer. Can I write my own plug-ins for KO Approach?
A: Approach architecture is still being tested, so third-party plug-ins are currently not supported. However, we do plan to release an SDK in the future (hopefully, with the release of version 1.0) to enable developers to create their own plug-in modules.
Q: Why can't Approach display more than 4 menus at a time?
A: You must purchase a License to take advantage of the full functionality of the program. You can do this on the Order Page.